data.cms.govHand-written summary

Medicare Telehealth Trends

How many people with Medicare used telehealth, by quarter, from January 2020 on, with breakdowns by state and beneficiary group.

Freshness

Last posted
Period covered
Jan 1, 2026 to Mar 31, 2026
Update frequency
Quarterly

Dates as CMS lists them in its catalog.

Before you use it

  • CMS built this file for its Medicare Telehealth Trends Report, so it holds counts and percentages, not individual visits.

Columns 13

ColumnWhat it meansType
YearYearIdentifies the data year from which the Part B Medicare claims were pulled.string
QuarterQuarterIdentifies the data quarter from which the Part B claims were pulled. Quarter 1 is for Months January through March; Quarter 2 is for Months April through June; Quarter 3 is for Months July through September; and Quarter 4 is for months October through December.string
Geography DescriptionBene_Geo_DescThe data is aggregated to the 50 States, the District of Columbia, Puerto Rico, US Virgin Islands, and a “Territories” category (all other outlying areas of the US). The state of the beneficiary is based on mailing address. If a beneficiary’s state of residence is unknown, the beneficiary is assigned to the “Missing Data” category. Data aggregated at the National level are identified by "National".string
Beneficiary Medicare Enrollment DescriptionBene_Mdcd_Mdcr_Enrl_StusA beneficiary can be eligible for Medicare and/or Medicaid. Beneficiaries enrolled in both Medicare and Medicaid simultaneously at any time during the trend time period are considered Dual Medicare and Medicaid. A beneficiary enrolled in Medicare alone is Medicare Only. Please note that for beneficiaries enrolled in both Medicare and Medicaid, only claims and encounters covered by Medicare are included in this reporting.string
Beneficiary Race/ Ethnicity DescriptionBene_Race_DescIn the data, a beneficiary’s race/ethnicity is created by taking the beneficiary race code that has historically been used by the Social Security Administration (and is in turn used in CMS’s enrollment database) and applying an algorithm that improves the race/ethnicity classification, particularly for those who are Hispanic or Asian/Pacific Islander. This algorithm, developed by the Research Triangle Institute (RTI) and is thus often referred to as the “RTI race code”, uses Census surname lists for Hispanic and Asian/Pacific Islander origin as well as geography. The race/ethnicity classifications are: American Indian/Alaska Native (AI/AN), White, Black/African American, Asian/ Pacific Islander, Hispanic, and Other/Unknown. For more information on the RTI race algorithm, see https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4195038/.string
Beneficiary Sex DescriptionBene_Sex_DescA beneficiary’s sex is available from the CMS enrollment database and is classified as Male/Female.string
Beneficiary Medicare Entitlement StatusBene_Mdcr_Entlmt_StusMedicare entitlement is available to three basic groups of "insured individuals" - the Aged, the Disabled, and those with end stage renal disease (ESRD). Medicare entitlement can change over time for beneficiaries that were initially entitled to Medicare because of disability or ESRD before the age of 65. For purposes of this reporting, beneficiaries who at any time during the time period had ESRD, were Aged with ESRD or were Disabled with ESRD are classified as ESRD; otherwise beneficiaries are classified as Disabled or Aged.string
Beneficiary Age DescriptionBene_Age_DescA beneficiary’s age is measured at the end of the data year.string
Beneficiary Rural/Urban StatusBene_RUCA_DescRural/Urban status is defined using the beneficiary’s mailing ZIP code and the Rural Urban Commuting Area Crosswalk (RUCA). The RUCA crosswalk relies on commuting data from the US Census, as well as ZIP Codes to define Rural and Urban locations. This definition of rural/urban is different from how Medicare defined rural geographic areas when determining eligibility for payment of telehealth services prior to the pandemic. Telehealth services used to be limited to sites located in either a rural health professional shortage area (HPSA) or counties outside of a Metropolitan Statistical Area (MSA). The Health Resources and Services Administration (HRSA) classified HPSAs and the Census Bureau classified MSAs.string
Total Telehealth Eligible UsersTotal_Bene_TH_EligNumber of unique Medicare beneficiaries who received telehealth eligible services (via Telehealth or non-telehealth). We identify telehealth eligible codes from the CMS list of covered telehealth services. The count may exceed the number of beneficiaries enrolled in Medicare Part B because of methodology. Persons with utilization are counted as a whole person; enrollees are counted using a person-year or person-quarter methodology.number
Total Medicare Part B EnrollmentTotal_PartB_EnrlThe total Medicare population with Part B Fee-for-Service (FFS) Insurance. Medicare Part B enrollment counts are determined using a person-year or person-quarter methodology, depending on timeframe of data. For each calendar year, total person-quarter counts are determined by summing the total number of months that each beneficiary is enrolled in Part B during the quarter and dividing by 3. Person-year counts are determined by summing the total number of months that each beneficiary is enrolled in Part B during the year and dividing by 12.number
Total Telehealth UsersTotal_Bene_TelehealthNumber of unique Medicare beneficiaries with telehealth visit (including audio-only telehealth). We only include those users where the line payment amount was greater than $0.number
Percentage of Medicare Users with a Telehealth ServicePct_TelehealthThe number of unique Medicare Part B beneficiaries who received at least one telehealth service divided by the number of unique beneficiaries who received at least one telehealth eligible service (either in-person or via a telecommunication device). To calculate this measure, we divide Total Telehealth Users by Total Telehealth Eligible Users.number

At a glance

Catalog
data.cms.gov
Publisher
Office of Enterprise Data and Analytics (OEDA)
Rows
37,324
Columns
13
State column
None found
Topics
Telehealth and access, Spending and use of services
Contact
IPAG_Data_Products@cms.hhs.gov

API

Free, no key needed. This request returns the first 10 rows as JSON:

https://data.cms.gov/data-api/v1/dataset/939226be-b107-476e-8777-f199a840138a/data?size=10

CMS's description

The Medicare Telehealth Trends dataset provides information about people with Medicare who used telehealth services between January 1, 2020 and March 31, 2026. The data were used to generate the Medicare Telehealth Trends Report.

Methodology and other documents from CMS:

The summary at the top was written by hand from this description. Record id cms:939226be-b107-476e-8777-f199a840138a. This record as JSON.

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